One of the criteria for measuring the quality of a system’s user experience is the degree of usability of the system. Usability is a qualitative concept and refers to how easy it is for the user to operate a system or product. How comfortable, fast, and efficient the user can be with the system in pursuit of its goal, completing its task with satisfaction and ease, as well as the extent to which the site has met the user’s needs.
Failure to resolve the usability issues will result in an unpleasant user experience while using the product. One way to identify these problems is to test usability. You may be curious how this test is done. The answer is to first select the target users from the system, and then design the scenarios to get people to do things with the system. By observing how users work with the system and receiving feedback, they can identify problems and weaknesses in the system and make changes to achieve the desired impacts on the system.